Privacy Policy

1. Information We Collect

1.1 Information you provide directly

• Name
• Phone number
• Email address
• Booking details (date, time, number of guests)
• Event enquiry details
• Payment details (processed securely by third-party providers; we do not store full card information)
• Feedback, reviews, or messages

1.2 Information collected automatically

• IP address
• Browser type and version
• Device type
• Pages visited
• Time and date of your visit
• Cookies and tracking technologies

1.3 Third-party information

We may receive limited information from:

• Booking platforms – OpenTable
• Social media (Facebook, Instagram, TikTok)

2. How We Use Your Information

• Manage table and function bookings
• Respond to enquiries
• Provide customer support
• Process payments
• Improve website performance and experience
• Send marketing communications (with consent)
• Run competitions and promotions
• Ensure venue security and comply with legal obligations

You may opt-out of marketing emails at any time.

3. Cookies & Tracking

We use cookies to:

• Improve website functionality
• Analyse visitor behaviour
• Personalise your experience
• Support advertising on Meta, Google, and others

4. How We Store & Protect Your Information

We use reasonable security measures including:

• Secure servers & encrypted connections
• Restricted staff access
• Regular security updates & monitoring

No method of online transmission is completely secure, and we cannot guarantee absolute protection.

5. Disclosure to Third Parties

We may share your information with:

• Booking and reservation systems
• Payment providers
• Email marketing tools
• Website/IT service providers
• Event partners (with consent)

We do not sell personal data. Information may be disclosed to comply with legal obligations.

6. Access & Correction

You may request to:

• Access your personal information
• Request corrections
• Request deletion (where legally permitted)

7. Links to Other Websites

Our website may include links to third-party platforms. We are not responsible for their privacy practices.

8. Children’s Privacy

Our website is not intended for users under 18. We do not knowingly collect information from minors without parental consent.

9. Updates to This Policy

We may update this Privacy Policy. Changes will be posted here with a revised date.

10. Contact Us